Insist on customer-oriented culture Sixth million turbocharger off the assembly line of Wuxi Cummins

On November 3, 2011, the 600,000 turbochargers of Wuxi Cummins Turbo Technology went offline, and the new supercharger production line was put into production at the same time.

Mr. Chen Hua, General Manager of Wuxi Cummins Turbocharger Technology Co., Ltd. said: “The 6 million turbocharger was formally off the assembly line today, marking that Wuxi Cummins has reached and exceeded our established target in terms of capacity utilization rate. It is also guided by the market demand, which also reflects the strong demand for turbochargers in the Chinese market.The official launch of the new production line is another milestone event for the company. The company builds new production lines in response to market demand and fully meets customer needs. It is technically world-class and uses robots to automatically detect the supercharger angle, and uses an image recognition system for error prevention."

It is understood that since its establishment in 1996, Wuxi Cummins has achieved an annual output of more than one million turbochargers with a high growth rate, accounting for nearly half of the domestic market share. Wuxi Cummins continuously supports its customers with local R&D centers, world-class production equipment, strict quality assurance systems, well-trained employees, preferred suppliers, and continuous improvement concepts.

Relevant person in charge mentioned that the principle of “putting customers first” is to support the foundation of rapid development of Cummins in Wuxi, and is committed to promoting a “customer-oriented” culture, tailoring solutions according to customers’ proprietary needs. And service strategy. To this end, Wuxi Cummins has also established a customer group for each customer. The customer team is composed of technicians, quality personnel and application personnel, service personnel and account managers to quickly respond to customer needs and provide customers with proprietary solutions.