The tour guide led a group to travel and was injured in a car accident

On March 12, 2012, she had just entered the palace of marriage in the attention and blessings of her family and friends, and became a beautiful bride. On March 28, she took the group for the first time after her marriage and tolerated in a sudden overturn accident and shouted, “I As a tour guide, leave me alone to save tourists!” Become a beautiful tour guide; on the afternoon of May 29th, the Shaanxi Provincial Tourism Administration awarded Xu Huanhuan the “Shaanxi Model Guide” as the first in our province.

"Don't worry about me, first save visitors!"

Time is back at 14 o'clock on March 28th, 2012. A tourist bus carrying 48 tourists set out from the Fuling scenic spot and headed for the next scenic spot. Xu Huan, a tour guide of Shaanxi Zhongchao’s foreign travel agency, introduced the visitors to the scenic area with enthusiasm and enthusiasm. No one thought that an unpredictable traffic accident was about to come.

When the tourist bus just opened to the west of Huancheng Road, about 2 kilometers away from the Fuling Scenic Area, it suddenly turned to the right side into a vineyard less than one meter below the road surface. Due to the rain, there are few vehicles and pedestrians on the road. Fortunately, on the same day, the driver of the Tianshui Project Department of Shaanxi Huayu Industrial Co., Ltd. Liu Pengfei passed the car. After seeing the accident, he immediately rushed to the front of the bus. “The front windshield of the bus has been completely shattered and the car cries. , The voice is very harsh."

Without hesitation, Liu Pengfei immediately started working with the workers at the lime factory opposite the road. Several people quickly opened a large hole in the cracked windshield and opened the way to save people. Seeing the rescuers coming, the girl said eagerly: "Don't worry about me, first save the tourists! Don't worry about me, let's save the tourists first!" This girl is the tour guide Xu Huan.

Passers-by Liu Pengfei, soldiers Yang Ming, and several workers at the Baiyun factory quickly formed a temporary rescue team at the time of the accident. The wounded were gradually lifted out of the car.

After being lifted out, the heavily wounded tour guide Xu Huanhuan was lying in the open space beside the car. She desperately wanted to stand up, but her body could not move at all and the blood on her forehead kept coming out.

The accident caused two deaths, three serious injuries and 29 minor injuries.

Impressed by people

After a lapse of more than three months, I recalled the accident and was still touched by the memory of the 23-year-old Liu Pengfei who participated in the rescue. “I didn’t think so much at the time. I just wanted to save people first. It was the young woman. The tour guide was so touched that she was so severely wounded that she was determined not to save her and to save tourists first."

Liu Pengfei said with admiration that in the face of the sudden disaster, she was seriously injured but she was given the hope of giving birth to tourists again and again with the high professional quality of a tour guide.

The impression that left the soldier Yang Mingshen in the accident was also moved. “After the accident, I feel that I am all right. Everyone is busy saving his family. Anyway, if I am alone, I will save people first. Afterwards, I discovered myself. We suffered a lot of injuries, but our tour guide was very wounded.She was one of the three seriously injured in the accident. When her body couldn't move, she always shouted to the ambulance: Leave me alone, save the tourists first. !”

Two hours later, Xu Huanhuan’s lover Sun Chuan and Huan Huan’s colleagues at Super League’s foreign travel agencies rushed from Xi’an. To meet colleagues, the first sentence of Huanhuan was: “Be sure to find my bag on the spot. There are visitors’ documents in the bag. Please don’t lose it!”

Nice girl with optimism

After graduating from the Xi'an Foreign Affairs College, the Henan-born girl Xu Huanhua, born in 1985, went to the Shaanxi Provincial Tour Service Center as a tour guide and long-term service to a Shaanxi Zhongchao foreign travel agency. “Huanhuan is an optimistic and kind girl. My colleagues like her and she is very good. She graduated from our company and has been working for more than three years. She has been very dedicated. Over the past three years, she has never received it. After a visitor’s complaint, he never refused to receive a group. The optimistic child was lying in the hospital and told me that she could be discharged from the hospital to the community when May 1 was busy.” Ma Mingyao said that he was still touched.

If a traffic accident is accidental, it is no coincidence that Hsu Huan's good professional ethics as a tourist is a consistent professionalism and the belief that tourists are the first to enable her to quickly forget about the interests of tourists and personal interests. s Choice. Xu Huanhuan’s actions in this accident caused Ma Mingyao’s manager to recall one thing two years ago – that night, Xu Huanhuan returned the tourists to his hotel in Xianjinqiao, Xi’an, and was ready to go home. It was not far from the hotel. Someone rushed to robbery and threatened the criminals. Xu Huanhuan was holding the hand in his hands. When Ma Mingyao's manager heard the news, he saw the Huan Huan crouching in the corner shivering, but her arms were still holding her bag. It is not money but the documents of tourists.

The first "provincial model guide"

Xu Huanhuan's deeds touched the entire Shaanxi tourism system. Wang Zhiwen, a member of the Party Committee of the Shaanxi Provincial Tourism Bureau and the discipline inspection team leader, went to the hospital to visit her and took out 1,000 yuan from her body to buy nutrition products. The director of the Shaanxi Provincial Tourism Bureau, Dong Xianmin, came to the hospital to visit Xu Huanhuan on behalf of the cadres of the tourism industry in Shaanxi Province. She was highly responsible for tourists and sent him 20,000 yuan in relief.

At the recent ceremony for the naming commendation of the Shaanxi Provincial Tourism Administration, Xu Huanhuan was awarded the title of “Model Tour Guide of Shaanxi Province” for its outstanding performance in the “28 March” traffic accident and awarded an honorary certificate and a bonus of RMB 100,000. .

Provincial Tourism Administration also issued a call to Xu Huanhuan at the forum for the first-ever competition for tourism in the province.

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