Following the release of the “Guiding Opinions on Promoting the Transformation and Upgrading of the Automobile Maintenance Industry to Improve Service Quality†issued by the relevant state departments in 2014, the General Office of the Ministry of Transport issued the “Administrative Measures on the Openness of Automobile Maintenance Technology Information (Draft for Comment)†(hereinafter referred to as the draft for comment), which clearly stipulates that automobile producers shall disclose to all maintenance operators and consumers in the form of available information, convenient information channels and reasonable information prices without discrimination, non-discrimination and delay. Car repair technical information.
According to the draft for comment, the disclosure of automobile maintenance technical information should follow the principles of fairness, honesty and trustworthiness, classified implementation, self-disclosure, user-friendliness and protection of intellectual property rights and trade secrets. Automobile producers shall disclose vehicle maintenance technical information to all maintenance operators and consumers without any difference, without discrimination or delay, in the form of available information, convenient information, and reasonable information prices.
For the requirements of automobile maintenance technical information disclosure, automobile producers shall establish and improve the maintenance technology information disclosure system, disclose the maintenance technical information that the enterprise has obtained the national CCC certification and has listed and sold the automobile models, and the authenticity and accuracy of the disclosed information. Sexual responsibility.
The technical information of vehicle model maintenance should be kept open for 10 years after the model is launched; for more than 10 years, the automobile producer can archive the relevant vehicle information, but it is still necessary to announce the information about the relevant vehicle type.
Automobile producers are exempt from disclosure of information related to programming and setting of vehicle anti-theft control system (including car keys); technical information to prevent tampering and erasing of original data records of vehicle power system and emission diagnostic system (OBD); Producer's trade secrets, information related to the use of intellectual property rules by car producers in accordance with the law.
For users who are directly used for maintenance purposes, car producers can implement paid services. Automobile producers can independently price maintenance technology information according to law, but should set the price of information services fairly, reasonably and scientifically to ensure that all types of maintenance operators and consumers pay the same standard, which is commensurate with the total cost of vehicle maintenance.
For all types of maintenance operators, the maintenance quality management system should be established and improved in accordance with the "Regulations on Motor Vehicle Maintenance Management", and the responsibility for maintenance quality should be fulfilled according to law. If the repairer repairs improperly or uses fake or shoddy accessories to cause problems in the quality of vehicle maintenance, the repairer shall bear legal responsibility according to law. Maintenance diagnostic tools and equipment manufacturers, component manufacturers and other related operators should actively use the maintenance technology information provided by automobile manufacturers to develop and produce all kinds of special vehicle maintenance diagnostic tools and equipment, and homogenous accessories suitable for various types of vehicles. , to provide a full range of market choices for various maintenance operators and consumers.
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